GDPR Compliance Statement

Last updated: May 22, 2026

Our Commitment to GDPR

slick-glow is fully committed to compliance with the General Data Protection Regulation (GDPR). This page outlines how we adhere to GDPR principles in processing your personal data.

Data Controller

slick-glow acts as the data controller for personal information collected through our website and services.

Contact details:
Email: [email protected]
Address: 42 Greenway Gardens, Winchester, Hampshire SO23 8HT, United Kingdom

Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

If you wish to exercise any of the rights outlined above, please contact us at [email protected]. We will respond to your request within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.

Data Security

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection
  • Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

We do not routinely transfer personal data outside the UK. If we do need to transfer your data internationally, we will ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Customer enquiries: 2 years from last contact
  • Service contracts: 6 years after completion (for legal and tax purposes)
  • Marketing communications: Until you unsubscribe

Children's Data

We do not knowingly collect or process data from individuals under 16 years of age. If we become aware that we have collected data from a child under 16, we will take steps to delete that information.

Automated Decision Making

We do not use automated decision-making or profiling in ways that produce legal effects or similarly significantly affect you.

Updates to This Statement

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about GDPR compliance or how we handle your personal data:

Email: [email protected]
Address: 42 Greenway Gardens, Winchester, Hampshire SO23 8HT, United Kingdom